Hey, I'm TJ.

Life, unfiltered

My Story

No fancy introduction. No corporate biography. Just TJ — based in the Austin, Texas, area.

• 01

  Deaf since age two

  I became Deaf at two after meningitis. It's part of my identity, my culture, and my story — and it taught me to adapt, advocate, and ask a lot of questions. (And share the occasional opinion.)

• 02

  Tech: it's complicated

  I see a website and start redesigning it in my head. I find a new app and suddenly it's 2 a.m. I studied at Siena Heights University and kept going with IT courses and certifications.

• 03

  Work that came full circle

  After years in customer service, telecom, training, and tech support, I'm a Senior Support Specialist at Rylo, helping people navigate communication technology.

• 04

  Apparently, I needed another job

  So I started Twist Web Studio LLC — websites, digital marketing, and accessibility. Yes, I'll spend way too long fixing one tiny detail.

• 05

  Community

  I've served the Austin Deaf Club in public relations, as vice president, and as president. Leadership taught me teamwork, transparency, and when to step back.

• 06

  Off the clock

  Gamer since day one (it's always the controller's fault), Disney and Universal fan, hidden-gem restaurant hunter, and a sucker for James Patterson thrillers.

What I Care About

• Accessibility
• Technology
• Community
• Great digital experiences
• Travel
• Gaming
• Learning new things

What I Do

Not a résumé. Just the stuff I'm good at and keep coming back to.

• Customer Experience

  Making support feel human, clear, and actually helpful.

• Accessibility

  Pushing for access that's built in, not bolted on.

• Web Design

  Clean, fast websites that work for everybody.

• Community Leadership

  Boards, volunteers, and lots of follow-up emails.

• Digital Strategy

  Figuring out what to build, and why, before building it.

Outside the Screen

• Gaming
• Theme parks
• Books
• Travel
• Restaurants
• Tattoos
• Technology